Click here for a summary of Western MA COVID-19 individual emergency shelters and info on how to access isolation sites.
The Pandemic Unemployment Assistance (PUA) application is now available. This is targeted to provide assistance for gig workers, self-employed, religious workers, people seeking part-time work, and others not eligible for regular unemployment assistance. Go to www.mass.gov/pua to learn how to apply, to review the eligibility and documentation checklists and to access the application.
Landlords should NOT be evicting tenants right now. Go to this resource to find out what tenants can do to resist eviction. Thanks to Northeast Legal Aid and Mass Law Reform Institute for this guidance.
CHAPA has compiled an excellent summary of resources for people seeking immediate assistance, from housing and shelter to SNAP benefits to emergency child care.
For people receiving SSI/SSDI, please see this resource sheet in relation to COVID and continuity of benefits.
The MA Network of Care has produced an updated resource directory for people with mental health and substance use needs.
The National Alliance to End Homelessness is offering a webinar series related to COVID-19. Please go to the National Alliance to End Homelessness to see the entire webinar series.
Housing/ Homelessness Prevention Resources
Hampden/Hampshire County: Way Finders Any Hampden or Hampshire County person can apply for RAFT by completing a Way Finders HCEC Client Assessment Form
Springfield: Walk-in hours are available at the Way Finders office, 322 Main Street, Springfield, Mon-Fri, 8:30 am – 2:30 pm, on a first-come, first-served basis to the first 30 households, with the ability to see 5 additional clients experiencing emergencies. The form can also be mailed out by requesting it on the phone at 413-233-1500 or toll free at 1-800-332-9667 x1600 or TTY 413-233-1699. Click here for the English version flyer and here for the Spanish version flyer.
Northampton: Way Finders now has a Hampshire County location via the Community Action office at 17 New South Street, Suite 116, Northampton. Judith Cardona is the contact at 413-233-1606 – please call to make an appointment.
Franklin County: Franklin County Regional Housing and Redevelopment Authority Any Franklin County person can apply for RAFT by first completing their HCEC Intake Form. Intake forms can be picked up at their office at 241 Millers Falls Rd, Turners Falls, Mon-Fri, 9 am – 4:30 pm. Intake forms can also be completed on their website at www.fcrhra.org or over the phone with the RAFT Administrator. Call 413-233-5228. Click here for the flyer.
Berkshire County: Berkshire Regional Housing Authority Any Berkshire County person can apply for RAFT at Berkshire Housing, 1 Fenn Street, 3rd floor, Pittsfield, 8 am – 4 pm, Mon through Fri excluding holidays. They can also download an application on the website at www.berkshirehousing.com or call the office and ask for an application to be mailed or faxed. The main phone line is 413-499-1630.
Tenancy Preservation Project (threatened evictions in households with a disability):
For Hampden, Hampshire and Franklin County: Mental Health Association, 413-734-5327
For Berkshire County: Berkshire Regional Housing Authority, 413-499-1630
Other prevention resources for Hampshire, Franklin Counties and N. Quabbin Region: Community Action Pioneer Valley: Greenfield: 413-475-1570, Northampton: 413-582-4237, Orange: 978-544-8091 or Ware: 413-967-4920. Assistance available by appointment only. www.communityaction.us
Hampden, Hampshire, Franklin County
Catholic Charities: any person can apply for Rapid Re-housing and rental assistance by completing a pre-screening evaluation with by phone or in person Mon.-Fri. 9:00 – 4:00 p.m. at 65 Elliot Street, Springfield. Phone: 413-452-0605. Services and forms are available in Spanish and English. Limited ESG Rapid Rousing funding is available for Hampshire and Franklin County residents through the same process.
Amherst:Craigs Doors, 434 N. Pleasant Street, Amherst. Call 413-256-0704 Rental assistance and case management
Berkshire County: Berkshire Regional Housing Authority
Supportive Services for Veteran Families, 800-482-2565
More information: Katherine Person
Click here for a Quick List of Emergency Shelters, Transitional Housing and Community Support Programs.
Click here for a directory of Unaccompanied Homeless Youth Shelters, Transitional Housing and Rapid Re-housing Resources in Western Massachusetts
Click here for Amherst directory on information and resources related to homelessness.
Veterans:Click here for Veterans Housing and Related Resources Directory for Western Massachusetts (English version). Click here for the Spanish translation (haga clic aqui para la traduccion al espanol)
haga clic aquí para la traducción al español
haga clic aquí para la traducción al español
Click here for one-page hand-out on Mass. General Law Chapter 115 Veterans Benefits eligibility guidelines and “Veterans’ Bill of Rights”
Click here for non-veteran provider intake questionnaire to ascertain veteran status and access to veteran resources.
Click here for MHSA’s Resource Guide for Older Homeless and Low-Income Adults.
Discharge Planning Guidelines: Click here for the Discharge Planning Guidelines to assist with discharge of homeless individuals from hospitals, correctional facilities and other institutions.
Click here for a list of MassHire Career Center contact information. MassHires provide employment and training services at no charge to unemployed and under-employed individuals. Services include access to career and job counseling, computer and job skills training, job search assistance, job fairs and job postings, access to educational resources, computers, phones and faxes.
Click here for the 2016 Western Massachusetts Substance Abuse Treatment and Prevention Services Directory.
Click here for the Western Massachusetts Food Bank’s comprehensive guide to services (food, housing, shelter, transportation and more).
The Boston Public Health Commission and Boston Health Care for the Homeless produced Guidelines for Opioid Overdose Preparedness and Response in Congregate Housing & Shelters.
Changes or revisions to these resources?
Contact: Contact Pamela Schwartz, Director